Mango Lagoon Resort & Wellness Spa - Palm Cove-16.746821, 145.664903
According to guest reviews, the hotel has been rated as Best Spa Hotels in Australia
The 4-star Mango Lagoon Resort offers not only dry cleaning service, guided tour service and tour/ticket assistance but also a sun terrace, an outdoor swimming pool and barbeque grills. In the centre of Palm Cove, this original -style building is now a 4 -star hotel. The hotel features a lap swimming pool with sun loungers and parasols.
It takes 50 minutes to get to Cairns Museum by car. The hotel offers perfect location 1 km from the center of Palm Cove.
The venue is surrounded by a cove and a rainforest.
A 25-minute drive will take guests to Cairns airport.
The property also comes with non-smoking rooms facing the mountain and offering a private safe, a living area and a work desk. The rooms come with an en suite bathroom equipped with a spa bathtub, a dryer and toiletries.
Eat & Drink
The hotel includes the restaurant with Australian cuisine. Also the hotel features the coffee bar. Tandoori Oven Palm Cove and El Greco Greek Taverna serve a selection of meals within 600 meters from the venue.
There are cots, a pool and toys at the property for guests with children. Activities such as diving, canoeing and horse riding can be arranged by this hotel.
Wireless internet is available in the hotel rooms for free.
Wireless internet is available in public areas for free.
Private parking is possible on site for free.
Number of rooms: 75.
On-site car park
Late check-in/ -out
Outdoor swimming pool
DVDs/ Videos for children
Sports & Fitness
- Horseback riding
- Golf course
- Paid airport shuttle
- Room service
- Car rental
- Bicycle rental
- Tours/Ticket assistance
- Grocery shopping service
- Bell staff/Porter
- Bar/ Lounge area
- Outdoor dining area
- DVDs/ Videos for children
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Aqua park
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Garden view
- Courtyard view
- Mountain view
- Pool view
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Dining table
- Clothes dryer
- Ironing facilities
- Rollaway beds
- Washing machine
- Free toiletries
- Electric kettle
- Cookware/ Kitchen utensils
- Flat-screen TV
- Internet television
- International calls
- CD player
- Carpeted floor
Rooms and availability
2 Single beds or 1 Double bed2 Single beds or 1 Double bed, 1 Double bed
In the Room
1 Double bed
In the Room
1 Double bed
In the Room
1 Double bed
- City landmarks
Rating by category:
The pools were ok.
The room was dirty and musty, very small and no room to move. The air-con remote was not supplied and staff refused to supply the air-con remote advising it was resort policy not to supply the remote. This was very annoying. Fixtures & fittings were worn.
Staff extremely helpful and friendly, lovely design, swimming pools and gardens
Only criticism is that the kettle needed to be plugged into a point in the bathroom as the lead would not reach any power point in the bedroom!
Set out of resort was nice, rooms were modern.
Room was very small, shower did not work effectively and even after letting staff know about the problem it was not fixed.
The staff was very friendly and very helpful and informative when it came to booking tours ,
The room was very plain, beds uncomfortable, pillows flat, extra charge if you wanted another one, there were no face cloths provided and if you required one there was a $2. charge. If you needed extra shampoo or cond or soap there was an extra charge as well . No room cleaning unless you stay for more than a week, unlike other hotels we stayed in. There was no restaurant or bar in the resort, you had to walk to the beach to get lunch or dinner. Breakfast was very expensive for cereal and toast. The resort itself was very beautiful lot of swimming pools, the hotel suites with kitchenettes looked very nice and the spa service was amazing.
This is not a hotel so no daily maid service. You had to pay extra for more clean towels. Kitchen equipment was fairly basic and when we asked for a cheese grater we were told that they were not supplied because the cleaning staff kept hurting themselves on them! The grounds were rather neglected, leaves had not been swept up and the outside balustrades, window ledges and apartment foyers could all have done with a good clean. The lap pool was surrounded by tall trees so never got heated by the sun so the water was cold. The upstairs apartments have no balconies and the aluminum shutters on the windows block out what little light there is so the apartments are very dark and you have to switch on the lights during the day. From the downstairs apartments, you could hear your neighbors thumping around upstairs so presume very little or no soundproofing. Some apartments had outdoor tables and chairs but some didn'T. You were pretty well left to your own devices once there....the place was managed by a company as most of the apartments were privately owned - not a very service oriented resort.
location was secluded and reasonably quiet.
Room needed some repair work ,water from shower went all over the floor due to poor design. Our room was very dark and small .
The gardens and pools although it was raining
No extras in room like wine/champagne glasses No extra towels provided No bedside table or area for the kettle to boil as we had to plug it in the bathroom
I absolutely loved this hotel! It is beautifully designed, maintained and the grounds and pools are amazing! We particularly loved the 50m lap pool, which was an excellent find and is not something you come across often. The price was surprisingly low for a hotel of this standard. We chose to stay in a hotel room as we were looking for an inexpensive accommodation and found it very good, even if a little on a small side. Next time we will stay at an apartment, which we have seen and found beautiful an dspacious while still very reasonably priced. Staff at the hotel were also very friendly an dhelpful We will definitely be back!
Hotel room was a lottle small, but modern, funky and very well maintained. Relative to the proce it was an excellent value
Friendly staff, great location, quiet and relaxing . the apartments were beautiful and clean and the largest I have stayed in. The staff were also great at giving directions. Would stay here again
Location was good.
The room was awful - tiny, curtains see-through and too small for the window, terrible lighting in the room, horrible dark bathroom, most uncomfortable bed. A very unpleasant place to stay.
I liked how big the rooms were for the price we payed.It was set out lovely throughout the rooms & the small resort itself.Was peaceful & quiet.We loved the body treatments we also had!
We had requested a single bed or roll out bed for our son & had a ph call to confirm this.However when we walked into the room there was no bed,bedding or towels for him. We also booked thinking we would have a tv in the 2nd room as the website had stated there would be.We planned to watch our own shows while our son had the main TV-There was never a 2nd tv at all and after going backwards and forwards for answers from staff they told us the owner never put a tv in the room despite being advertised with one. We had the room for 3 days and was never offered extra milk for coffees for our stay & was provided with 4. There was no remote control for the aircon to adjust settings & We couldn't play movies the 1st night because they never put batteries in the remote. Overall we wouldn't stay there again
Was a nice quiet area
Reception could use some work on people skills
Superb. Stylish, spacious accommodation; beautiful, peaceful surroundings with lagoon pools and tropical plants. A real oasis. Excellent location - close to the highway and yet in a very quiet road. Easy to find, short walk to very attractive beach and waterfront with restaruants and shops. Ideal central location for visiting places of interest: Cairns, the Daintree Forest, Kuranda.
My stay was very short but I still enjoyed this resort surrounded by nature, with attention to every detail, comfortable and quiet.rooms and apartments are new and beautifully finished and furnished. very friendly staff.
I think breakfast is not at the same level as the other services. it should be a little richer.
Access to pools and size of apartments
No balconies on upstairs units and doors on downstairs units very stiff and difficult to open/close