Mango Lagoon Resort - Palm Cove

81-85 Cedar Road, Palm Cove, QLD, Australia, 4879show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  27 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Australia

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Overview

The comfortable Mango Lagoon Resort & Wellness Spa is placed near by the beachfront. Behind the original facade of Mango Lagoon Resort & Wellness Spa lies beautiful interior.

Palm Cove center can be reached within 10 minutes' walk. Golf courses and a zoo are stroll from the hotel.

There are shopping centers and a market located nearby.

Guests will find Veivers Road bus stop next to Mango Lagoon Resort & Wellness Spa. The hotel is set 25 minutes' drive from Cairns airport.

Rooms

The property comprises 75 en-suite rooms equipped with pay TV, coffee/tea makers, a living area, a kitchenette and a trouser press. The rooms look on to the garden. The rooms come with en suite bathrooms with a shower, a bidet and guest toiletries along with a dishwasher, a fridge and an oven.

Eat & Drink

The restaurant menu features Australian dishes. The large café bar offers free Wi-Fi and a terrace. A variety of dishes are served in Tandoori Oven Palm Cove and Pantry @ the Cove, which are 10 minutes’ walk away.

Services

Guests can use bicycle and car rental services on site.

Relax

Treatment facilities feature full body massage, back massages and foot massage. Such sports activities as canoeing, horse riding and tennis are provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   75.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

Babysitting
Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Toys

Children's pool

Cots

DVDs/ Videos for children

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Diving
  • Snorkeling
  • Canoeing
  • Horseback riding
  • Cycling
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Printers
  • Fax/Photocopying

Children

  • Cots
  • DVDs/ Videos for children
  • Children's pool
  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Courtyard view
  • Mountain view
  • Pool view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Toaster
  • Oven
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • CD player

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Palm Cove BeachPalm Cove Beach2300 ft Palm Cove, QueenslandAustralia
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Tandoori Oven Palm CoveTandoori Oven Palm Cove1900 ftShp5/ 22 Veivers Rd
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Getting around
Airports
Cairns (CNS)10.7 mi
Mareeba (MRG)27.6 mi
Bus
Bus stop1000 ft
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Reviews
7.8
FabulousBased on  27  reviews

Rating by category:

7.5
Rooms
10.0
Service
10.0
Location
  • 3.8
    Guest rating

    The pools were ok.

    The room was dirty and musty, very small and no room to move. The air-con remote was not supplied and staff refused to supply the air-con remote advising it was resort policy not to supply the remote. This was very annoying. Fixtures & fittings were worn.

  • 8.8
    Superb

    Staff extremely helpful and friendly, lovely design, swimming pools and gardens

    Only criticism is that the kettle needed to be plugged into a point in the bathroom as the lead would not reach any power point in the bedroom!

  • 6.2
    Good

    Set out of resort was nice, rooms were modern.

    Room was very small, shower did not work effectively and even after letting staff know about the problem it was not fixed.

  • 3.2
    Guest rating

    The staff was very friendly and very helpful and informative when it came to booking tours ,

    The room was very plain, beds uncomfortable, pillows flat, extra charge if you wanted another one, there were no face cloths provided and if you required one there was a $2. charge. If you needed extra shampoo or cond or soap there was an extra charge as well . No room cleaning unless you stay for more than a week, unlike other hotels we stayed in. There was no restaurant or bar in the resort, you had to walk to the beach to get lunch or dinner. Breakfast was very expensive for cereal and toast. The resort itself was very beautiful lot of swimming pools, the hotel suites with kitchenettes looked very nice and the spa service was amazing.

  • 4.2
    Guest rating

    This is not a hotel so no daily maid service. You had to pay extra for more clean towels. Kitchen equipment was fairly basic and when we asked for a cheese grater we were told that they were not supplied because the cleaning staff kept hurting themselves on them! The grounds were rather neglected, leaves had not been swept up and the outside balustrades, window ledges and apartment foyers could all have done with a good clean. The lap pool was surrounded by tall trees so never got heated by the sun so the water was cold. The upstairs apartments have no balconies and the aluminum shutters on the windows block out what little light there is so the apartments are very dark and you have to switch on the lights during the day. From the downstairs apartments, you could hear your neighbors thumping around upstairs so presume very little or no soundproofing. Some apartments had outdoor tables and chairs but some didn'T. You were pretty well left to your own devices once there....the place was managed by a company as most of the apartments were privately owned - not a very service oriented resort.

  • 5.8
    Guest rating

    location was secluded and reasonably quiet.

    Room needed some repair work ,water from shower went all over the floor due to poor design. Our room was very dark and small .

  • 5.0
    Guest rating

    The gardens and pools although it was raining

    No extras in room like wine/champagne glasses No extra towels provided No bedside table or area for the kettle to boil as we had to plug it in the bathroom

  • 9.6
    Exclusive

    I absolutely loved this hotel! It is beautifully designed, maintained and the grounds and pools are amazing! We particularly loved the 50m lap pool, which was an excellent find and is not something you come across often. The price was surprisingly low for a hotel of this standard. We chose to stay in a hotel room as we were looking for an inexpensive accommodation and found it very good, even if a little on a small side. Next time we will stay at an apartment, which we have seen and found beautiful an dspacious while still very reasonably priced. Staff at the hotel were also very friendly an dhelpful We will definitely be back!

    Hotel room was a lottle small, but modern, funky and very well maintained. Relative to the proce it was an excellent value

  • 10.0
    Exclusive

    Friendly staff, great location, quiet and relaxing . the apartments were beautiful and clean and the largest I have stayed in. The staff were also great at giving directions. Would stay here again

  • 4.6
    Guest rating

    Location was good.

    The room was awful - tiny, curtains see-through and too small for the window, terrible lighting in the room, horrible dark bathroom, most uncomfortable bed. A very unpleasant place to stay.

  • 7.4
    Very good

    I liked how big the rooms were for the price we payed.It was set out lovely throughout the rooms & the small resort itself.Was peaceful & quiet.We loved the body treatments we also had!

    We had requested a single bed or roll out bed for our son & had a ph call to confirm this.However when we walked into the room there was no bed,bedding or towels for him. We also booked thinking we would have a tv in the 2nd room as the website had stated there would be.We planned to watch our own shows while our son had the main TV-There was never a 2nd tv at all and after going backwards and forwards for answers from staff they told us the owner never put a tv in the room despite being advertised with one. We had the room for 3 days and was never offered extra milk for coffees for our stay & was provided with 4. There was no remote control for the aircon to adjust settings & We couldn't play movies the 1st night because they never put batteries in the remote. Overall we wouldn't stay there again

  • 6.2
    Good

    Was a nice quiet area

    Reception could use some work on people skills

  • 10.0
    Exclusive

    Superb. Stylish, spacious accommodation; beautiful, peaceful surroundings with lagoon pools and tropical plants. A real oasis. Excellent location - close to the highway and yet in a very quiet road. Easy to find, short walk to very attractive beach and waterfront with restaruants and shops. Ideal central location for visiting places of interest: Cairns, the Daintree Forest, Kuranda.

  • 9.2
    Superb

    My stay was very short but I still enjoyed this resort surrounded by nature, with attention to every detail, comfortable and quiet.rooms and apartments are new and beautifully finished and furnished. very friendly staff.

    I think breakfast is not at the same level as the other services. it should be a little richer.

  • 6.4
    Good

    Access to pools and size of apartments

    No balconies on upstairs units and doors on downstairs units very stiff and difficult to open/close

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Highlights
8
FabulousBased on  27 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Australia

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cairns (CNS)10.7 mi
Mareeba (MRG)27.6 mi
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room